Privacy Policy
Last Updated: August 22, 2026
Welcome to Cassiway. This Privacy Policy explains how Cassiway ("Cassiway," "we," "us," or "our") collects, uses, stores, shares, and protects your personal information when you visit or use our website, cassiway.com, create an account, purchase products, or otherwise interact with our services.
By accessing or using Cassiway, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, including:
Account Information
When you create an account, we may collect:
Name
Email address
Phone number
Password or account authentication information
Account preferences
Order and Transaction Information
When you place an order, we may collect:
Billing and shipping address
Recipient information
Products purchased
Order details
Payment-related information
Transaction and delivery information
Important: Depending on the payment method used, payment card or other financial information may be processed directly by a third-party payment service provider. Cassiway may not store complete payment card details on its own servers.
Communications
If you contact us through email, contact forms, customer support, social media, or other communication channels, we may collect the information you provide in those communications.
Automatically Collected Information
When you visit Cassiway.com, we may automatically collect certain technical and usage information, such as:
IP address
Browser type
Device information
Operating system
Pages viewed
Website interactions
Date and time of visits
Referring website or source
Cookies and similar technologies
2. How We Use Your Information
We may use your personal information to:
Create and manage your Cassiway account
Verify your email address and account
Process and fulfill orders
Arrange delivery or shipping
Process payments
Communicate with you regarding orders, accounts, and customer support
Send important service-related notifications
Respond to your inquiries and requests
Prevent fraud, abuse, unauthorized access, and other harmful activities
Improve our website, products, services, and customer experience
Analyze website usage and performance
Comply with applicable legal, regulatory, accounting, and security requirements
Send marketing or promotional communications where permitted by law and according to your communication preferences
We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
3. Email Verification and Account Security
When you register for an account, Cassiway may use your email address to verify ownership of that email address and help protect the security of your account.
We may also send emails relating to:
Account verification
Password resets
Order confirmation
Payment confirmation
Shipping and delivery updates
Security notifications
Changes to our services or policies
These essential service communications may be sent even if you choose not to receive promotional marketing communications.
4. Cookies and Similar Technologies
Cassiway may use cookies and similar technologies to operate and improve our website.
Cookies may be used to:
Keep you signed in to your account
Remember your preferences
Maintain your shopping cart
Improve website functionality
Understand website traffic and usage
Help protect our website from fraud and abuse
Support analytics and, where applicable, marketing activities
You may be able to control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of Cassiway.com.
5. How We Share Information
We do not sell your personal information as part of our ordinary business operations.
However, we may share relevant information with trusted third parties when necessary to operate our services, including:
Payment service providers
Delivery and logistics providers
Website hosting and cloud service providers
Email and communication service providers
Technology and security service providers
Analytics providers
Professional advisers, auditors, or legal representatives
Government authorities or other parties when required by law
These parties may receive only the information reasonably necessary to provide the relevant service or comply with legal obligations.
6. Payment Information
Payments may be processed through third-party payment providers or other authorized payment methods.
When you use a third-party payment service, your payment information may also be subject to that provider's own privacy policy and terms.
Cassiway encourages customers to review the privacy policies of any payment provider used during checkout.
7. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
These measures may include:
Secure website connections
Access controls
Authentication and account security measures
Server and system security practices
Monitoring and maintenance
Restricted access to personal information
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly if you believe your account has been accessed without authorization.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide our products and services
Maintain customer accounts
Process and fulfill orders
Meet legal, tax, accounting, and regulatory obligations
Resolve disputes
Enforce our agreements
Protect our business and users from fraud or security threats
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
9. Your Privacy Choices and Rights
Subject to applicable law, you may have the right to request access to, correction of, updating of, or deletion of certain personal information held by Cassiway.
You may also:
Update certain account information through your Cassiway account
Request assistance with correcting inaccurate information
Request deletion of your account, subject to legal and legitimate business retention requirements
Opt out of promotional email communications by using the unsubscribe option where available
To submit a privacy-related request, please contact us using the contact information provided below.
Cassiway will process applicable requests in accordance with relevant laws and our legitimate operational, security, and legal obligations.
10. Third-Party Links and Services
Cassiway.com may contain links to third-party websites, services, social media platforms, or other resources.
We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with personal information.
11. International Data Processing
Depending on the technology and service providers used by Cassiway, your information may be processed or stored in locations outside your country of residence.
Where information is transferred or processed across borders, we will take reasonable steps to ensure that such processing is conducted in accordance with applicable legal requirements and appropriate safeguards.
12. Children's Privacy
Cassiway does not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to Cassiway without appropriate authorization or consent where required, please contact us so that we can review the matter and take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this page.
Where required or appropriate, we may provide additional notice of significant changes through our website, email, or other communication methods.
Your continued use of Cassiway after an updated Privacy Policy becomes effective may be subject to the updated policy, to the extent permitted by applicable law.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way Cassiway handles personal information, please contact us:
Cassiway
Website: cassiway.com
Email: admin@cassiway.com
For example, you may use:
privacy@cassiway.com
or
support@cassiway.com